Toyota's reputation restoring cost has became really high in spite of a really solid philosophy. One of the best thing Toyota has is their productivity cycles which is considered an example to follow by other companies and a must-be-discussed topic in any business school program. I am talking about Kaizen or "improvement" or "change for the better" following its meaning roots.
I have learned a lot from Toyota's Kaizen all these years and the fact they based it directly from Zen philosophy makes me wonder was it they couldn't interpolate these philosophy to higher executive level via effective utility functions who didn't know how promote a corporate responsibility culture or was just a corporate mistake?
The price to restore its reputation seems to be high that without counting turn over and lawsuits. They are looking for now other fast and more efficient low cost ways to restore their corporate image.Toyota repairs itself now in the Social Media Garage.









